Purchase Support, Warranty & Flexible Plans - LogicBuilt Property Management Solutions

Purchase Support, Warranty and Flexible Plans - LogicBuilt Property Management Solutions

Purchase Support Plans

Logicbuilt offers some of the most flexible support plans in the industry, and with Logicbuilt’s 30 days of free warranty support, you're sure to get up and running quickly.

We recommend purchasing a support plan along with your product. Support plans offer added benefits. Not only to help you through support questions, or unforeseen future enquiries, but also to provide FULL software version upgrades and service packs free of charge. Logicbuilt is extremely aggressive in new features and since a new version is slated for each coming year, a product support plan will ensure your system is up to date at a fraction of the cost of a software system upgrade.

Please contact a Domin-8 Sales Representative at 1.800.236.1596 or E-mail Sales if you have any questions.

Features	Warranty	Bronze	Silver	Gold	Platinum
Version Updates	Both	Both	Both	Both	Both
E-mail Support*	Yes	None	Yes	Yes	Yes
Telephone Support	Unlimited	None	90 Mins.	180 Mins.	300 Mins.
Knowledge Base Access	Yes	Yes	Yes	Yes	Yes
Second Tier Support Team	Yes	None	No	No	Yes
Notes	Free for 30 Days From First Call In.	Version Upgrades Only	Standard Support	Enhanced Support	SQL Database Support
Minimum Support Incident Length	N/A	None	10 Mins.	10 Mins.	10 Mins.
Technical Support Package Price**	Free for 30 Days From First Call In.	Upgrades Only 10%	Professional Version $125	Advanced Version 18%	Adv. & Ent. Version 20%

* Response times may vary.

** Support plans are on a Per Year basis. One (1) Year minimum. Pro versions are set pricing due to they are single user systems. Advanced and Enterprise are percentage of system cost based on 1 year support for the most current version.