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Request Telephone/Web Support
In addition to the self-help support options offered through our
online knowledgebase, there are also assisted support options
available as follows:
E-mail support: Contact us through the web. Submit an Online Support Request.
Please include your company name and software serial #. There will be NO charge provided you have a valid support
contract with available minutes or you're within the 30 day new product support period.
Telephone support: Call Logicbuilt support at Domin-8 Enterprise Solutions, 1.800.236.1596. There will be NO charge provided you have a valid
support contract with available minutes or you're within the 30 day new product support period.
If you do not have a valid support contract, see the matrix below to determine support pricing. Should you have any
questions, or would like to purchase a support incident or minutes, please call sales at 1.800.236.1596
Type of Support |
Express |
Professional |
Advanced |
Enterprise |
| Price Per Incident: |
$35.00 |
$75.00 |
$125.00 |
$175.00 |
| 120 Minute Support Pack: |
$120.00 |
$225.00 |
$250.00 |
$275.00 |
| 180 Minute Support Pack: |
$220.00 |
$325.00 |
$365.00 |
$395.00 |
| 500 Minute Support Pack: |
$450.00 |
$650.00 |
$750.00 |
$800.00 |
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